What is your cancellation policy? Rain policy? And other considerations:

If you cancel 14+ days prior to your scheduled tour we will give you a refund. If you cancel 3-13 days before your tour, we will give you a gift card for the amount deposited to use later in the season. Cancellations within 72 hours of the tour will not receive any type of a refund.

Our tours run rain or shine. If the weather forecast is severe on the morning of the day of your tour, your group will receive a rain check for the amount deposited. We do NOT give refunds due to weather cancellations.

Gift CARDS do not expire unless noted.

Gift PURCHASES from our website never expire.

You may not retroactively use coupons of any sort. The price you see upon checkout is the price you pay.

We DO NOT give refunds for overbooking of seats. If you book for 8 and only 6 show up, please do not expect a refund!

We are located in COLUMBIA, SC. If you or your party books a tour thinking we are in Charleston, or elsewhere in SC, you have 24 hours to notify us of your mistake in order to receive a full refund.

If you do not notify us within 24 hours, the above cancellation policy applies to you!

Can I get a tour donated for my charity?

The Pedal Parlor will donate a limited number of half off weekday tours which must be booked for March-October. Please submit requests between November 1st and February 28th to: info@scpedalparlor.com or Facebook message us :)

SPECIAL EVENT INFO:

If you would like to reserve the bike for a special event, we are willing to work with you! Depending on the day of the week, and your desired time needs, we will give you a discounted hourly rate. We can travel as well!

Our daily rate is $1200. This includes travel, (up to 45 mins from Columbia) and all associated costs.

We are also commonly used as an alcohol vendor for special events at venues that cannot already serve alcohol. If this is something that interests you, please contact us at least 3 weeks in advance! For special event info please call us at (803) 302-7750

Thanks, we hope to see you soon!

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